HOW TO OPEN A WHATSAPP BUSINESS ACCOUNT HOW TO
HOW TO OPEN A WHATSAPP BUSINESS ACCOUNT PRO
HOW TO OPEN A WHATSAPP BUSINESS ACCOUNT FREE

Send customer satisfaction surveys after WhatsApp Business conversations are closed. This way, messages will never be answered more than once. When you have a small team and a relatively low number of incoming WhatsApp messages, you and your team can manually assign messages to each other.

Light user (can only assign conversations, but can not answer them)Īssigning conversations to yourself or colleagues.

User (can only answer messages that have been assigned to them).

Supervisor (can manage conversations, view conversation history of contacts).

Account admin (can invite colleagues, check the statistics, manage conversations).

You can choose between four different types: When adding a user, you can give them specific rights, also called ‘staff permissions’. Adding a new user, for instance, is done in minutes. Setting up Trengo to manage WhatsApp Business with multiple users is easy and fast. In the meantime, Trengo’s team will help you get through WhatsApp’s approval process. You’ll be ready to start using WhatsApp Business with your team in ten minutes.

Connect your WhatsApp Business number to Trengo.

In order to use it, you’ll need a customer service platform such as Trengo. The WhatsApp Business API doesn’t come with its own interface.

HOW TO OPEN A WHATSAPP BUSINESS ACCOUNT HOW TO

How to use WhatsApp Business with multiple agents via the API This can also be done in the ‘Linked devices’ section. Now that you’ve joined the program, you can link other devices to your phone.

First, go to your WhatsApp Business app.

This process is easy and takes only a few minutes. If you want to use the WhatsApp Business app with multiple devices or users, you’ll need to join the beta program. 📚 Read more: All you need to know about the WhatsApp Business API How to use WhatsApp Business with multiple users via the app After that, you can only respond by sending templated messages. If a customer contacts you, your business has 24 hours to respond.

The WhatsApp API has a messaging window of 24 hours.

Get valuable insights: Monitor the number of conversations, closing times, frequently asked questions, and more.

Automate conversations: Deploy chatbots, create rules, and send quick and auto-replies.

Manage WhatsApp Business with multiple users: Assign messages to colleagues, have internal discussions, and help more customers.

WhatsApp Business with more than four users for larger businesses: the APIįor larger companies that want to use WhatsApp Business with more than four users, WhatsApp introduced the WhatsApp Business API. With this, you can:

HOW TO OPEN A WHATSAPP BUSINESS ACCOUNT PRO

The only way to go fully pro is by using the API.

No ability to track the performance of specific agents.

In the long run, you’ll start running into issues:

Using the WhatsApp Business app with multiple devices should be seen as a quick fix.

HOW TO OPEN A WHATSAPP BUSINESS ACCOUNT FREE

This means you still can’t use the free WhatsApp Business app on two phones. Under the new beta program, teams can use the app on five devices, including 1 phone. Up until September 2021, the WhatsApp Business app could only be used on two devices. For that reason, it’s meant to be accessed by a small group of people. The official WhatsApp Business app was made for small companies with a low amount of incoming messages. WhatsApp Business with multiple users for larger businesses: the app Want to get started right away? Apply for a WhatsApp Business API account via Trengo, and start using WhatsApp Business with multiple users within 10 minutes. How customer service teams manage WhatsApp Business with multiple agents.How Hubo manages 1 WhatsApp Business number with 130+ store locations.Can WhatsApp Business be used on multiple devices?.How to use WhatsApp Business with multiple users via the API.How to use WhatsApp Business with multiple users via the app.Over the next few minutes, we’ll break down how you can start using WhatsApp Business with multiple users. Businesses that get a lot of inbound WhatsApp Business messages may need more than that. Unfortunately, the regular WhatsApp Business application can only be used by four users at the same time. And that’s great news for any business that wants to bring the real-life shop experience online. The app allows for fast, convenient, and personal conversations. WhatsApp Business is slowly but surely becoming one of the most popular communication channels for businesses.

How to open a whatsapp business account